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  • šŸ“–Entropia Wiki
  • ✨Last Main Content Patch
  • āšœļøServer Rates
  • šŸ”§Technical Game Problems?
    • My game does not launch
    • Game Whitescreen
    • Launcher Error
    • Ghost DCs / Bad Ping
    • How to play the game on MacOS?
    • Bugsplat / Crashes
    • The resolution under 4k screens is displayed incorrectly.
    • Better Performance
    • Client Unpack Issues
  • New Players
    • šŸ”„Beginner Guide
      • Before you start
      • Level 1 to 175
      • What comes after level 175?
      • Increase your EXP & Damage
      • I farmed some Entropia Chip Perin, what now?
      • After Platin 50
      • Best way to get into the game
    • āš”ļøEquipment Guide
    • šŸ•“ļøFashion Set Guide
    • šŸ’Jewellery Guide
    • šŸŒ€Important Power-Ups Guide
    • ā˜„ļøLevel Boost Token / Royal Level 6
      • What should I do after i reached Royal Level 6?
      • Progression after Reaching Royal Level 10
  • Systems
    • šŸ”®Alchemy
    • šŸ—£ļøAnarchy Buff System
    • šŸ’ŖAuto Power-Ups
    • šŸ”ŠAuto Shout
    • šŸ’ÆAwake Window
    • šŸ›’Black Market
      • Serverside Black Market
      • Playerside Black Market
    • šŸ‘€Box Preview System
    • šŸ”¢Counter System
    • šŸ“‰Damage Meter
    • šŸ’ŽDiamond System
    • šŸ—’ļøDungeon Entries
    • šŸ…Dungeon Ranking Rewards
      • Aminus Dungeon
      • Cursed Aminus Dungeon
      • Catacombs of Anguish
      • The Savage Wilds
      • The Wilds
      • Ankou (Normal)
      • Ankou (Heroic)
      • Kalgas Cave (Normal)
      • Kalgas Cave (Heroic)
      • Abyssal Cove
      • Les Britannia
      • Magma Cave of Kebaria (Normal)
      • Magma Cave of Kebaria (Heroic)
      • Temple of Aurania (Normal)
      • Temple of Aurania (Heroic)
      • Premium Dungeon
      • Underwater World
      • Mystic Valley
      • Dark Forest
      • Crystal Cave
      • Rhisis Trail
      • Ethral Garden
      • Trigrem Ruins
      • Gaia Forest
      • Golem Temple (Normal)
      • Golem Temple (Heroic)
      • Kingdom Heaven of Madrigal (Normal)
      • Kingdom Heaven of Madrigal (Heroic)
      • Temple of the Deep
      • Destruction Cavern (Normal)
      • Destruction Cavern (Heroic)
      • Azmore Forest (Normal)
      • Azmore Forest (Heroic)
      • Pirate Cave
      • Umbala
      • Astral Forest
    • šŸ”“Item Lock System
    • šŸ“–Item Wiki
    • 🌐Infinity Grid
    • ā¬†ļøLeveling System
    • šŸ¦Vendor System, Shop Bank & Shop VIP
    • šŸ‰Monster Clash
    • šŸ‘•Modelchange
    • šŸ‘•Wardrobe System
    • šŸ‘‘World Boss System
    • 🌷Gathering System
      • Tool Upgrade
    • šŸ’°Treasure Hunt
    • šŸ”„Soulreaver Sacrifice
    • šŸ”‹Power-Up Macro
    • šŸŽ‰Adventure Pass
    • šŸŽ£Fishing
    • šŸ—æMadrigal Statue
  • Guides
    • šŸ“‡Card Upgrade
    • šŸ’³Upgrade Scrolls + Infinity Cards
      • Black Shiny Bonus Upgrade Scroll (Equipment/Weapon)
      • Black Shiny Bonus Upgrade Scroll (Weapon Fusion)
      • Soulreaver Bonus Upgrade Scroll (Equipment/Weapon)
      • Bonus Transfer Card
      • Bonus Transfer Card (Fusion)
      • Awake Transfer Card
      • Bonus Slot Recovery Card
      • Infinity Crystal Reset Card
    • šŸ”‹Collectorfield
    • ā¤ļøCouple Level
    • šŸ†Daily Challenge
    • šŸŽ”Daily Roulette
    • šŸ•Petfilter
    • 🤓Premium
    • šŸŽ²Spirit Dice
  • Sets, Weapons & Items
    • 🌟Element & Weapon Glowchange
      • How to use the Old and New Glow?
      • How do I get the shining effect on my weapon?
    • šŸ§šā€ā™‚ļøFairys
      • Which benefit does an Fairy have?
      • How do I get an Fairy?
      • How do I feed my Fairy?
      • My Fairy died, what now?
      • Astral Fairy
    • šŸŽ©Fashion Combine
      • What do I need to combine my CS Set?
      • How do I combine my costume?
    • šŸ’ŽFashion Upgrade
    • šŸ‘–Fashion Location
    • šŸ‘•Gaia Set Extension
      • Gaia Set Exchange
      • What are the effects of a Gaia Fashion Set?
    • ✨Glow Change
    • šŸ”„Merge System
      • How do I Merge a Black Shiny Equipment?
      • How do I Merge a Black Weapon?
      • How do I Merge a Soulreaver Equipment?
      • How do I Merge a Soulreaver Weapon?
    • ā¬†ļøUltimate Items
      • How can I get Ultimate Entropia Items?
      • Ultimate Glyph
      • Ultimate Powerup
      • Ultimate Fairy
      • Ultimate Fashion
      • Ultimate Balloon
      • Ultimate Wing Aura
      • Ultimate Cloak + Mask
      • Omega Cloak + Mask
      • Omega Astral Stones
      • How can I make an Omega set and where can I get the stuff?
    • āš™ļøUpgrade System
    • šŸ„Power-Ups
    • šŸ”ØWeapon Fusion
      • Where can I find the Weapon fusion Npc?
      • Two Handed Weapon Fusion
      • Cancel a Fusion
    • šŸ‘‘Royal Equipment
      • Royal Reroll
      • Royal Upgrading
      • Royal Bonus Values (Below you can choose the classes):
      • Required Royal Upgrade Material:
    • šŸ’«Royal Beads
      • Beads
  • Guildwar & Rumble
    • āš”ļøGuild Buff System
      • Quality of Life
    • 🤼Guild Siege
      • Battleground Siege
    • 🤺PvP Rumble
      • Battleground Mode
  • Custom Content
    • 🌐Other
      • Starter Dungeons
        • Kalgas Cave
        • Ankou's Asylum
        • Aminus/Cursed Aminus
        • Catacombs
        • Wilds/Savage Wilds
      • Venux
        • Exchange Prices
      • Kanto
        • Interactive Objects
        • Items
        • Collectible Items
        • Control Items
        • Quest Items
        • Locations
        • Pallet Town
      • Gaia Forest
      • Eden
        • Eden Exchange List
      • Rhisis Trail
      • Golem Temple
      • Heaven of Madrigal
    • ✨Shiny
      • Les Britannia
      • Abyssal Cove
    • ⚫Black
      • Kebaria
        • Exchange List
        • Magma Cave
      • Aurania
        • Exchange List
        • How to upgrade your jewelry
        • Aurania Temple
        • Dark Forest
        • Mystic Valley
        • Underwater World
        • Crystal Cave
    • šŸ’€Soulreaver
      • Trigrem
        • Exchange List
        • Trigrem Ruins
      • Ethral
        • Exchange List
        • Ethral Garden
      • Deep Temple
    • šŸ‘‘Royal
      • Cardia
        • What is Cardia?
        • Destruction Cavern
          • Heroic Destrucion Cavern
        • Azmore Forest
          • Heroic Azmore Forest
        • Ruins of Desire
        • Astral Forest
      • Royal Level 1-6
        • Cardia RL 1 + Ivillis Dungeon
        • Wasteland
      • Royal Level 10-15
        • Amethyst Forest
      • Royal Level 15-20
        • Dread Cove Isle
          • What is the Dread Cove Isle?
          • Pirate Cave
          • Umbala
  • Farm Zones
    • 🌓Entropia Oasis
    • šŸ› ļøMars Mine
      • Item List
    • šŸ‘·ā€ā™‚ļøDekanes Mine
      • Item List
  • QoL Changes
    • šŸ’ÆQuality of Life Changes
      • General
      • Guilds
      • Partys
      • Couple
    • šŸ›‚Teleporter
    • šŸ’°Shop Search
    • šŸŽŠPartyfinder
      • How to use the Partyfinder?
      • Quality of Life
  • Balance
    • šŸ“‰PvE Balance
      • Current PvE Meta
      • šŸŖ“Slayer
      • šŸƒHarlequin
      • šŸ‘Øā€šŸŽ¤Mentalist
      • 🄊Force Master
      • šŸ¹Crackshooter
      • šŸ§™ā€ā™‚ļøArcanist
      • šŸ›”ļøTemplar
      • šŸ‘¼Seraph
    • šŸ›”ļøSelf Sustain Tank
      • Self Sustain Tank Guide
  • šŸ¦„Others
    • 🌟Weapon and Set Glow
    • ā™ ļøFashion Shader
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  1. Technical Game Problems?

Launcher Error

PreviousGame WhitescreenNextGhost DCs / Bad Ping

Last updated 1 year ago

If you encounter an error message when using the patcher, first ensure that our web server is online. To do this, visit and make sure a connection is established. Otherwise, patching cannot occur.

There may occasionally be technical failures or attacks on our website, rendering it temporarily inaccessible.

If you were previously in the game and the web server is now offline, you can launch the game using the 'start.bat' file located in the Entropia folder.

If you have recently downloaded the game and have not yet patched it, unfortunately, you will need to wait until our website is accessible again.

My Launcher / Patcher gets an error message when I try to start it, what should I do?

Please ensure that you have installed the two drivers mentioned below and that you have the latest version of our Entropia client installed. If you last played the game a few months or years ago, it is recommended that you download the latest client version.

If you are having trouble finding the drivers, we will list them again for your convenience (as some people may find it challenging): • Visual C++ Redistributable Packages 2015 / 2017: • DirectX (9.0c) End-User Runtimes (June 2010): But if you still get an error message! Then type "Internet Options" in the Windows search. Open these options with a double click to see the following window. Then click on "Delete", then another window opens where you click on "Delete" again. If you still get an error, open your console "CMD" (Just Type "CMD" in the Windows Search) and start it as an Administrator (Rightclick) and enter the following command: ipconfig /flushdns If the patching does not work at all, try to disabling your Antivirus for a short time. If it works, add an exception for the Neuz.exe in your antivirus. How this works is answered in an upper question, relatively at the beginning. If you still can't launch the Game please check this sites: and also if you want to play on MacOS please check

šŸ”§
https://entropia.fun/
Microsoft Download
Microsoft Download
"My game does not launch..."
"Game Whitescreen"
"How to play the game on MacOS?"